The Sense of IT Metrics at Cognizant


Prakash B. Hemdev, Vice President, Enterprise Transformation at Cognizant recently sat down with CAST to discuss the evolving role of the CIO, software measurement goals, increasing performance while cutting costs, managed services, customer satisfaction, and more.


Questions answered include:

  • How is Cognizant's business changing today?
  • What are your goals in regard to software measurement?
  • How is CAST being deployed in your environment?
  • What are your experiences of CAST?
  • How does measurement play into an IT transformation?
  • What are the key success metrics in transformation?
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